TROLLEE Manager APP-Privacy Policy

We know that you care about how your information will be used and shared. We appreciate your trust and attach great importance to user privacy protection. Before using TROLLEE Manager APP, please read and understand the content of this privacy policy carefully.

This policy describes how TROLLEE Manager APP and its affiliates (hereinafter collectively referred to as "TROLLEE APP" or "we") collect and process your personal information, as well as your rights and choices when using TROLLEE Manager APP services.

By using the TROLLEE Manager APP service, you agree to the processing of personal information and corporate information described in this Privacy Policy. If you do not agree to any content of this Privacy Policy, you can choose to stop using TROLLEE Manager APP.

1. Information collection and use

1.1 Types of the collected information

In the process of using the application, we may collect the following types of information:

Login information: When you apply to log in to TROLLEE APP, you need to provide us with your mobile phone number or random English numbers as your login account, and we will assist you in applying for an account and assigning login permissions through the above information.

1.2 Purpose of using the information

We collect and use your personal information mainly for the following purposes:

Provide login and account management functions: We use the mobile phone number you provide to ensure that you can successfully log in to the TROLLEE APP and manage your account.

2. Information sharing and disclosure

Unless otherwise required by law or with your explicit consent, we promise to keep your personal information confidential and only share it with third parties under the following circumstances:

a. Legal Requirements: We may disclose your personal information in accordance with applicable laws, regulations, legal process, or mandatory governmental requests.

b. Partners and service providers: We may share your personal information with affiliates, partners, and service providers to provide application functions and services.

c. Business needs: We may share your personal information with other companies or organizations based on your authorization and choice to support related business needs.

3. Information storage and protection

a. We take reasonable security measures to protect your personal information from unauthorized access, use, modification, or disclosure. We store your personal information on a secure server and take data processing authority control and appropriate technical measures to prevent data loss, misuse, tampering or disclosure.

b. We will retain your personal information for as long as required by law, and after the retention period is exceeded, we will destroy it securely.

4. User Rights and Choices

a. Login and logout: users can decide to log in and log out at any time by using TROLLEE APP. Users can log in to the TROLLEE APP with valid login credentials and choose to log out safely after use.

b. Account cancellation: If the user decides to cancel the TROLLEE APP account, he can cancel it through the cooperative enterprise, or contact the TROLLEE APP operator to make a cancellation request. The TROLLEE APP operator will assist the user in canceling the account and retain the account operation information after cancellation within the specified time in accordance with legal requirements.

c. Rights exercise: Users may exercise the following rights in accordance with applicable laws and regulations:

i. Access and correction of personal information: Users have the right to apply for access or correction of personal information through cooperative companies or through the contact information provided by the TROLLEE operator, and to correct or update it when necessary.

ii. Consent withdrawal: If a user has previously given consent to the collection and use of certain information, the user has the right to withdraw that consent at any time. After withdrawing the consent, TROLLEE APP cannot continue to provide the user with the functions and services corresponding to the withdrawal of consent or authorization and will no longer process and stop using the corresponding information of the user and process it according to legal requirements.

iii. Personal information deletion: Within the sphere permitted by applicable laws, users have the right to request for deletion of personal information stored in TROLLEE APP that can be directly or indirectly associated with their personal identities. Users can request to delete personal information through the contact information provided by the TROLLEE operator. However, due to security and identification considerations, users may not be able to delete the initial information submitted during registration. If users really need this, please contact TROLLEE through the partner company to deal with it.

d. Please note that according to applicable laws and regulations and business needs, there may be some limitations and exceptions, which may affect the scope and method of users exercising the above rights. TROLLEE APP will process their requests in accordance with applicable laws, regulations and privacy policy requirements.

e. Regardless of the reason of the termination or cancellation of the "TROLLEE APP-User Agreement", this agreement will also be terminated or cancelled. TROLLEE will store, delete, or anonymize user information within a reasonable period in accordance with the law.

5. Third-party services

a. TROLLEE APP uses Amap, mapbox, and Aurora Push as third-party plug-ins for shopping cart location functions and map navigation, as well as TROLLEE APP application internal message push.

b. Please note that when you use the relevant functions of the TROLLEE APP, you will be redirected to related third-party services such as Amap, mapbox, and Aurora Push. Therefore, your use will be subject to the privacy policies and terms of service of Amap, mapbox, and Aurora Push.

c. We hereby declare that we have no control over the privacy protection measures of Amap, mapbox, Aurora Push or other third-party websites, and we assume no responsibility for the privacy practices and data processing methods of these websites. We encourage you to carefully read the privacy policies of third parties such as Amap, mapbox, and Aurora Push while using the TROLLEE APP, and understand how they collect, use, and disclose information.

d. Please note that other websites or services accessed through Amap, mapbox, Aurora Push and other links on the TROLLEE APP are not governed by our privacy policy. Therefore, we strongly recommend that you review and understand the respective privacy policies of any third-party website or use third-party services.

e. We recommend that you remain cautious and use the link function of TROLLEE APP with caution to ensure that your personal information and privacy are properly protected. If you have any questions about the privacy policies of Amap, mapbox, Aurora Push or other third-party websites, please contact the relevant third party directly.

6. User age restriction

TROLLEE APP does not clearly stipulate the user age restriction. However, when the partner applies for the account login of relevant staff to the TROLLEE APP operator, it should ensure that the account user is a person with full civil capacity over the age of 18.

7. Data transmission

a. Legality and compliance: We will ensure that data transmission complies with applicable laws and regulations, and abide by relevant agreements signed with partners.

b. Purpose of data usage: We will only use the data of partners and users for the function and service provision of TROLLEE APP to support supermarket management and the monitoring and analysis of shopping cart usage.

c. Data security protection: We will take necessary technical and organizational measures to ensure the security and confidentiality of data during transmission and prevent unauthorized access, use, modification, or disclosure.

d. Data transfer restrictions: We will only transfer data to partners or relevant third-party service providers in accordance with contractual agreements and legal requirements when necessary to support the functions and services of TROLLEE APP.

e. Data storage period: Based on the premise of complying with applicable laws and regulations, we will only retain the data of partners and users for the required time, and will safely destroy or anonymize it when it is no longer needed.

f. Data transmission authorization: When partners and users use the TROLLEE APP, they are deemed to have authorized us to transmit, store and process relevant data to achieve the functions and services of the application.

g. Data sharing and disclosure: Unless expressly authorized by partners or users or required by law, we will not share or disclose the data of partners and users with any third party.

h. Data transmission update: We will regularly review and update the data transmission agreement to ensure that it is consistent with the cooperative relationship and legal requirements of our partners and users.

8. Applicable Law and Jurisdiction

a. Applicable laws: This privacy policy is applicable to Chinese laws, including but not limited to relevant privacy protection laws and regulations of the People's Republic of China.

b. Jurisdiction: For any dispute arising from or related to this privacy policy, both sides agree to submit it to the jurisdiction of the people's court where Duoligo Technology (Guangzhou) Co., Ltd. is located.

c. Legal constraints: The interpretation, validity, performance, and dispute resolution of this Privacy Policy are governed by the laws of China.

d. Informed consent: By using the TROLLEE APP, you confirm and agree to be bound by the provisions of this privacy policy and agree to submit any disputes or controversies with TROLLEE Technology (Guangzhou) Co., Ltd. regarding privacy issues to a court with jurisdiction for resolution.

9. Privacy Policy Update

We reserve the right to modify this Privacy Policy at any time. Any modification will be displayed to you through the notification of the application or other appropriate means. For material changes, we may ask you to reconfirm or reauthorize. Your continued use of the application will be deem to accept the revised version.

10. Contact information of the operator

If you have any questions, comments or complaints about this Privacy Policy, personal information handling or privacy-related issues, you can contact our operator in the following ways:

Name of operator: [ Duoligo Technology (Guangzhou) Co., Ltd.]

Contact address: [ Room 801, No. 87 , Dingxin Road, Haizhu District, Guangzhou City (office only)]

Email: [ info@trollee.com ]

Tel: [020-31953664]

We encourage you to provide a clear description of the problem and your contact information when you need to contact us so that we can respond and resolve your issue in a timely manner.

Effective date: May 25, 2023.